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SindoMall Services The following terms and conditions govern the use of services offered by Sindo Lah Pte Ltd through the www.sindomall.com site. Users are advised to read these terms carefully as they affect the rights and obligations of the user under the law. By registering and/or using www.sindomall.com, you agree to comply with these terms and conditions. If you have any questions or concerns, please contact us at sales@sindo.sg.
  • Merchant Rights: Merchants reserve the rights to accept and/or reject deals made by buyers.
  • Buyer Purchases: Buyers are permitted to purchase plants at the original price without making deals by selecting "buy now."
  • Deal Cancellation: Sindo Lah Pte Ltd reserves the right to cancel deals under any circumstances.
  • Conduct: All parties must adhere to good conduct and refrain from any negative behavior between parties. Prohibited conduct includes threats, harassment, and harm.
  • Refunds: Sindo Lah Pte Ltd will refund customers directly to their PayNow or credit card account.
  • Refund Conditions: Sindo Lah Pte Ltd will only accept refund requests under specific conditions, such as damaged or lost plants, within 24 hours of arrival.
  • Refund Process: Customers must file a refund request within 24 hours of plant arrival. Sindo Lah Pte Ltd reviews all complaints and reserves the right to reject any refund requests. If a refund request is successful, it will be processed within 5 business days.