Please DO NOT pull out the plant to see the root if no sign the plant have a problem Pulling out the plant will increasing up more stress level on the plants. Suggestion to aclimate first 1 or 2 week on original growing media Pulling out the plant without admin permision can not complain and will rejected.
You can submit partial refund to seller directly without return IT back when seller accept the consolidation
- Wrap the plant with plastic bag or reccomend in original box
- Return of plants will be subject to Sindo Lah Pte Ltd’s approval. Order returns must be done before the refund is credited.
- Sindo Delivery will pickup your returned plant when your request approved
Question about return, please Contact Us